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Terms of Service

Terms of service

Welcome to the surfoff.com website Terms and Conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at surf@surfoff.com We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.

Future changes to this Terms and Conditions may be made at any time. To ask questions about Terms and Conditions or to remove your personal information from our database, please send us an email to surf@surfoff.com

This Terms and Conditions were last modified on 6.10.16.

 

PRIVACY POLICY
 

 

We collect only the basic personal details (name, shipping and billing address, email address, etc.) required to:

- process your order
- provide customer support
- allow you to use website functionalities
- send you newsletter and special offers

Surfoff.com may share your information only to process your order. That means sharing your information with shipping companies or payment processors to give you the best possible service. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

 

PAYMENT
 

 

At the moment we accept Visa, MasterCard, American Express, Discover, Diners Club and JCB payment cards.

 


DELIVERY
 

 

After dispatch, you should receive you package within given timescales. Currently we only ship to the United States of America.

 

EXCHANGE POLICY


If a t-shirt is damaged or the wrong size has been sent please contact us through the contact form.

T-Shirts may be returned to surfoff.com for exchange or refund within 14 days of the delivery date. Due to the limited edition nature of our products exchanges may not be possible. If you've paid by Payment Card when ordering, refund will be made to your Payment Card.

T-shirt must be unwashed and unworn when being sent for exchange or return.